La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Waitrose (London, ON)
Colloquio
Online application consists of 2 multiple choice questionnaires. (Situational).
Once passed, was scheduled for a group interview.
Group interview was split into two sections: Group task and individual interview.
Group task: Introduce yourself to the group (3-6 people & two interviewers), we then had to match some products to some customers based on what they were after (as a group). Each person was then given an item that is sold in the store and was then asked to "sell the item" (just look at the stand out features and say how it would benefit the person) etc.
Individual interview was just a few short questions. Why Waitrose? why you? etc etc.
Was called two days later and given the offer.
Ho sostenuto un colloquio presso Waitrose (Guildford, Inghilterra)
Colloquio
They asked some basic questions; it was a very friendly atmosphere; the recruitment process is very straightforward; I think it takes no more than two weeks. First a telephone interview, then an interview with the managers
it was a normal customer service interview with competency and situational questions and questions about yourself and all that kind of stuff. very basic part-time job interview that anyone could get through
Ho sostenuto un colloquio presso Waitrose (Monmouth, Wales)
Colloquio
Completed an online assessment that was harder than it seemed and then did an in person interview with one of the managers. She was very friendly and I felt at ease.
Domande di colloquio [1]
Domanda 1
How would you deal with a customer who was unhappy with a purchase?