Interview process took a while as they never got back to me. I had to call them and when I did they were shocked that no one had called me. First was a group interview. They asked situational questions like describe a time you gave great customer service and so-on. They use store managers with seniority to interview. There aren't many questions past the canned ones they read from the script. After that I took an online assessment. After that I was called in to interview with the District Manager. This was really just so the DM could make sure I had a pulse. A couple of weeks later I was offered the job....after calling them for an update.

Personal Interview. Was interviewed by district manager. It asked me general questions about customer service experience and skills. also behavioral questions about how you have behaved in other settings. I don't remember anything else about the interview