Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Weave (Lehi, UT)
Colloquio
They're fairly desperate for people in this role. As long as you're slightly tech savvy you'll be fine. It starts with a phone interview asking about your experience and your resume. Afterward, you meet with the management and they ask questions about your de-escalation skills and stuff.
Domande di colloquio [1]
Domanda 1
Do you have experience with escalated customers? How would you de-escalate a situation?
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Weave (Salt Lake City, UT) nel mese di gen 2023
Colloquio
Application - Call from a recruiter (20 min) - Zoom call with supervisor and manager (30 min) - A phone call from a recruiter to confirm interest - Email with offer - Background check
Domande di colloquio [1]
Domanda 1
Tell us about you. Why do you want to work in tech support? Why do you want to work at Weave? Describe a time you had a difficult customer.