Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Webster Bank (New Haven, CT) nel mese di dic 2021
Colloquio
3 interviews, phone screen, an hour zoom interview then another Human Resource interview. Overall interviews were with nice people. The usual questions, weakness, strengths, goals. When they offer you a position you must complete a drug test and background check in 48 hours.
Domande di colloquio [1]
Domanda 1
Explain a time when you had an angry customer and what did I do.
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Webster Bank (Dallas, TX) nel mese di ago 2022
Colloquio
The interviewer was very nice and patient. Asked questions about my experience in Customer service. It was a remote job, so she also asked if I'm proficient with Microsoft, excel, and outlook.
First you are contacted by a staffing agency then you go through assessments, then you fill out a 15 question questionnaire then you are called for an interview with the head of the call center office.
Domande di colloquio [1]
Domanda 1
they gave a scenario looking for how you would turn it into a sales opportunity?
