Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Wells Fargo (New York, NY)
Colloquio
I am writing this for those who failed Wells Fargo interview (Part time teller). I applied online and I received an email telling me I could set up a group interview. I was very confident because I had a couple of years of selling and customer service. When I left my previous job, many customers in town were sad because I did a very good job and everyone liked me. I knew a lot of people complained that working in Wells Fargo is terrible because the sales pressure is very high. But I chose to work for it because I wanted to sell as many products as possible and became an asset for the company. But I was wrong. In the interview, I told the recruiter my marketing skills, and how I made my previous customers super like me, and I have many years' of experience of calming down a customer or selling products. In the interview, I felt great because obviously I have more experience than any other interviewees. However, I was told that they would not take me in consideration. I was so sad that night. But next morning, I interviewed with another company. The company manager was so shocked about my selling skills and customer service. I told them how I do marketing survey and research on product features. They offered me a full time job in a global marketing representative position with much more higher pay. On the way back home when I was driving, I was just thinking, Wells Fargo???..... So, never be disappointed with yourself. Wells Fargo is not the only company in the world and their recruiter may not know your potential. They don't know you are a loyal employee, a super hard working person and a young profession who wants to dedicate the whole life for them. Someone else will see your shinning point. If you are good, sooner or later you will find your company and you can go much further than working in Wells Fargo. Be strong and keep going!
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Wells Fargo
Colloquio
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Domande di colloquio [1]
Domanda 1
How comfortable I would be teaching customers our new apps.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Wells Fargo (Hallandale Beach, FL)
Colloquio
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Domande di colloquio [1]
Domanda 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Wells Fargo (Hillsboro, OR)
Colloquio
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Domande di colloquio [1]
Domanda 1
Give an example of something that your colleague did that was unethical and what did you do about it