It was a phone call pretty quick and simple, asked about my availability and tell me about a time you had to deal with an upset customer. Tell me how you multitask and work with different computer screens.
Domande di colloquio [1]
Domanda 1
Tell me about a time you dealt with an upset customer
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Wells Fargo nel mese di set 2013
Colloquio
there were a lot pf proffesionals trying to apply for the same position, the bad thing they were actually sale rep. but my experience had to do with custumer service, and how to built up sales. set up targers,so i can meet them daily with the help of my coworkers.
Domande di colloquio [1]
Domanda 1
the most difficult question i couldnt answer was the last one. customer experience. they ask me, if i had the chance to talk to a customer what made him/ her come back and how i encourage them to stay in our business.
easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.
Domande di colloquio [1]
Domanda 1
How do you manage multiple tasks?
Name a time that you lead a team?
Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. Ho sostenuto un colloquio presso Wells Fargo (West Des Moines, IA)
Colloquio
I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.
Domande di colloquio [1]
Domanda 1
Tell me about a time you had to work under pressure. How did you handle it?