Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Wells Fargo (Portland, OR) nel mese di gen 2015
Colloquio
Applied online then got a phone interview. shortly after i got an interview which was one-on-one.the question where pretty generic and a lot of "tell me about a time..." or "tell me about yourself..." type questions. also a few scenarios and how you would go about the situation. Try not to ""umm" but instead take a moment to gather your thoughts.
Domande di colloquio [1]
Domanda 1
When is a time you dealt with a difficult customer?
How do you feel about instant feedback?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Wells Fargo
Colloquio
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Domande di colloquio [1]
Domanda 1
How comfortable I would be teaching customers our new apps.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Wells Fargo (Hallandale Beach, FL)
Colloquio
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Domande di colloquio [1]
Domanda 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Wells Fargo (Hillsboro, OR)
Colloquio
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Domande di colloquio [1]
Domanda 1
Give an example of something that your colleague did that was unethical and what did you do about it