Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Wells Fargo (Charlotte, NC) nel mese di mar 2016
Colloquio
After`applying online they sent me an email with a link to go to for available interview dates. Once I chose a date I would then attend the interview which was a group interview, with resume and scrap piece of paper in hand. If you did well during the group interview they would call you between 3-5 business days for a in-person interview at the branch wou would be working at. If you didn't do well then you would receive an email instead of phone call within the next 3-5 business days.
Domande di colloquio [1]
Domanda 1
Professionally, describe a time you had to overcome an obstacle? What did you learn about yourself?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Wells Fargo
Colloquio
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Domande di colloquio [1]
Domanda 1
How comfortable I would be teaching customers our new apps.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Wells Fargo (Hallandale Beach, FL)
Colloquio
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Domande di colloquio [1]
Domanda 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Wells Fargo (Hillsboro, OR)
Colloquio
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Domande di colloquio [1]
Domanda 1
Give an example of something that your colleague did that was unethical and what did you do about it