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      Ricerche correlate: Recensioni su WestJet | Offerte di lavoro di WestJet | Stipendi di WestJet | Benefit di WestJet
      Colloqui di WestJetColloqui per Sales and Service Agent presso WestJetColloquio di WestJet


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      Colloquio per Sales and Service Agent

      7 gen 2023
      Dipendente anonimo
      Offerta accettata
      Esperienza negativa

      Altre recensioni di colloqui per Sales and Service Agent presso WestJet

      Colloquio per Service and Sales Agent

      21 feb 2026
      Dipendente anonimo
      Calgary, AB
      Offerta accettata
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso WestJet

      Colloquio

      Multi step video conference interview. Seemed to be trying to get as many applicants through as they could. Interviewer was unable to answer many questions about the job and contradictions between offer materials and job posting.

      Domande di colloquio [1]

      Domanda 1

      Are you flexible for work schedule?
      Rispondi alla domanda
      Esperienza neutra
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso WestJet (Calgary, AB)

      Colloquio

      Your first 'interview' will be via HireVue (HV), an AI-powered one-sided video/audio recording, where you'll be asked several questions (in my case, 5, and two written), given ~60 seconds to prepare to answer each question, then record within the time limit. For the written questions, there was no time limit given; however, one was to compose a reply to a guest. Presumably, the higher quality and quicker, the better. Personally, I found this process extremely awkward and unnatural, as there was no one/nothing to focus on (other than your own video feed), a timer counting down on your screen, and no discussion, clarification, or general back-and-forth you'd have with a human. If successful, the second interview is with the hiring manager (most likely in person), where you'll be asked a series of behavioural-based questions; be prepared with STAR format answers. Assuming you pass both interviews, you'll receive an offer to review. The timeline for all this can vary widely based on their needs and next training class; however, from the time the posting closes until a job offer is likely to be 2-4+ weeks. The start date could be an additional 2-4 weeks away.

      Domande di colloquio [13]

      Domanda 1

      (HV): Please introduce yourself and share something about you, that we won’t find on your resume.
      Rispondi alla domanda

      Domanda 2

      (HV): Why did you apply for this role; why WestJet?
      Rispondi alla domanda

      Domanda 3

      (HV): Are you okay with working remotely?
      Rispondi alla domanda

      Domanda 4

      (HV): Are you okay with the hours for this role?
      Rispondi alla domanda

      Domanda 5

      (HV): Placeholder: it went by so quickly, I can't currently remember, but will come back and edit this (if possible), if/when I do.
      Rispondi alla domanda

      Domanda 6

      (HV - written): Write a response to a guest for the scenario given.
      1 risposta

      Domanda 7

      (HW - written): List any additional languages you are fluent in other than English.
      Rispondi alla domanda

      Domanda 8

      Tell me about a time you had a conflict with a co-worker.
      Rispondi alla domanda

      Domanda 9

      Tell me about a time you received negative feedback/constructive criticism from leadership.
      Rispondi alla domanda

      Domanda 10

      Where do you see yourself in 5 (or 10) years?
      Rispondi alla domanda

      Domanda 11

      Why did you leave your last job?
      Rispondi alla domanda

      Domanda 12

      What was a situation you had with a customer where you knew you did not serve them correctly? How did you correct their experience to retain their loyalty?
      Rispondi alla domanda

      Domanda 13

      Why should we hire you for this role over other candidates?
      Rispondi alla domanda

      Colloquio per Sales and Service Agent

      12 set 2024
      Dipendente anonimo
      Calgary, AB
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso WestJet (Calgary, AB)

      Colloquio

      Back in 2022, my interview experience was online. It was pretty straightforward almost like a job offer discussion already, so I was really confident at that time. The interviewer was not intimidating and that makes it much bearable for someone like me who is re-entering the workforce and doing a job interview for quite a long time now.

      Domande di colloquio [1]

      Domanda 1

      Give one instance where you have to deal with a difficult customer and how did you handled it
      Rispondi alla domanda