Ho presentato la mia candidatura tramite un'altra fonte. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Xerox (Bakersfield, CA)
Colloquio
Used a Mac Computer.. Asked me to look up info on the operating system accurately. Asked me to find who the CEO of the company, address, and phone sales/ customer service number on the Mac. Asked me tech questions...
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Xerox (Fort Lauderdale, FL) nel mese di ago 2016
Colloquio
There were 3 interviews. Two were video, first one was phone call. I studied questions shown for tech support on this site and it helped me to be prepared. It wasn't highly technical, only a couple simple A+ type questions. Mostly want to know if you are available and understand customer service.
Domande di colloquio [1]
Domanda 1
Are you available all the time including nights/weekends/holidays?
La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso Xerox (Bakersfield, CA) nel mese di apr 2016
Colloquio
well once application has been submitted then your called in for testing, if you pass the testing and typing part of the application process you are then notified for an interview
Domande di colloquio [1]
Domanda 1
have you ever dealt with an irate customer and how did you handle it?