Ho presentato la mia candidatura di persona. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Xerox (Houston, TX) nel mese di mar 2015
Colloquio
The interview process was more like a cattle call. I originally signed up to receive job alerts on their website. About a month later, I received an email stating that they were taking in-person interviews. After showing up and signing in, I sat in a general waiting area with between 25-30 other people until I was called back into a room and placed in front of a computer. After taking about 5 different online assessments, I was taken to another office where a gentleman reviewed my scores. After he reviewed my scores, I was scheduled to come back the following week for a face-to-face interview. The supervisor who interviewed me was very nice, answered my questions to the best of her ability, and offered me the job during the interview.
Domande di colloquio [1]
Domanda 1
This particular supervisor did not ask the typical questions you'd expect for a CSR position. Instead, she explained the job duties, expectations and work culture. Since they have several supervisors, I am certain each interview experience will vary as all are not on the same page.
Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Xerox (Henderson, NC)
Colloquio
Took a skills assessment listening to different audio clips and had to answer questions regarding the different scenarios. Also had to do two typing tests. Then I did the interview. She was very nice and the interview went smoothly.
Domande di colloquio [1]
Domanda 1
Name one situation where you had to deal with a unsatisfied customer and how did you resolve it?
Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Xerox (Castleton, IN) nel mese di set 2016
Colloquio
The interview process was the most professional aspect about this company. Maria and Tess in recruiting are great. My experience with them is part of what made me want to work here. This company needs more people like actually working the call center and not just hidden away in HR.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso Xerox (Indianapolis, IN) nel mese di mag 2016
Colloquio
I received a form email from them confirming our appointment, and it specifically stated to be prepared to be given an offer on the spot.
There was no initial phone interview, it was only the recruiter and I in her office for the interview, and I didn't speak with anyone else.
When you go in, they will set you up for a 20 question test on phone support techniques and 2 typing tests. Once the interview begins, they tell you about the client you'll support and ask a few broad customer service questions. They give you the opportunity to ask questions, as well. You'll talk about shift availability and confirm the pay rate, and schedule a training class to begin.