Interviewed for an internship. Had a phone call with HR, a traditional case interview, an unstructured case interview, a case presentation, and personal interviews. Communications were prompt and the process was straightforward.

I had a disappointing experience with one of the company’s recruiters. She mentioned that she had called me three times using a technology-based calling service, but I never received any of those calls. When I asked politely if there was another way we could connect—such as using a direct phone number or perhaps a video service (i.e. Zoom/Teams/Google Meets)—she declined to offer alternatives and instead closed out my application. This approach felt unnecessarily rigid and unprofessional. Technical issues can happen, and candidates should be given a fair chance to engage in the process. A recruiter’s role is to facilitate communication, and the unwillingness to do so reflects poorly on the company’s hiring practices and overall candidate experience.