The first part of the interview was a face-to-face meeting with the store manager. It was a very welcoming and relaxed conversation where I was asked about my previous experience in customer service, why I wanted to work at Zara, and how I stay updated with fashion trends. They also asked a few situational questions, such as how I would handle a busy period or manage a difficult customer.The first part of the interview was a face-to-face meeting with the store manager. It was a very welcoming and relaxed conversation where I was asked about my previous experience in customer service, why I wanted to work at Zara, and how I stay updated with fashion trends. They also asked a few situational questions, such as how I would handle a busy period or manage a difficult customer.