Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 4 giorni. Ho sostenuto un colloquio presso Zendesk (Dublino, Dublino)
Colloquio
Two calls, the second one video, followed by an assignment. Well organised, and good people, and good communication. Only issue was after only two calls a design assignment was provided to complete in "no more than 10 hrs". Before any indication as to where you stand in the process, or no onsite meetings. This is a excessive amount of time for a senior candidate to commit where there could still be any amount of people in the running. A leaner assignment completed in half the time could tell you as much, in conjunction with a site interview, and would show a bit more respect to the candidates.
Domande di colloquio [1]
Domanda 1
Pretty typical questions on product design plus history.
I had a very positive initial call with an HR representative whose energy and openness made the conversation enjoyable and informative. The second round was with the director, during which I presented my portfolio and received a thorough overview of the team, their working style, and the role. The director expressed satisfaction with my presentation and indicated I would progress to the next stage.
However, a week later, I received an email from a different HR person proposing to move me forward but for a lower-level position. I requested clarity about this lower-level role, including its description and expectations, but did not receive any response for two weeks. Eventually, I got a call from the same HR person who had not communicated with me before, offering a salary range that was less than half the market rate. They also mentioned a standard annual bonus of 5% and no stock options due to the company being unlisted.
The interactions felt unprofessional to the point where I suspected they might have found my contact info online without proper engagement. Despite my repeated requests—both over the phone and by email—for more information about the role, I have not received any further response.
Domande di colloquio [1]
Domanda 1
What I like about Zendesk? What is my design process?
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Zendesk nel mese di apr 2024
Colloquio
Overall, the interview process at Zendesk was well-structured and enjoyable. It gave me a genuine sense of the company’s culture and the role's responsibilities. Zendesk clearly values transparency, collaboration, and thoughtful design, making it a great place for anyone passionate about creating user-centric solutions.
Domande di colloquio [1]
Domanda 1
Can you walk us through a time when you had to design a solution that balanced user needs with business goals? How did you approach this challenge, and what was the outcome?
Ho sostenuto un colloquio presso Zendesk (Dublino, Dublino)
Colloquio
After the first submission of the application, you first talk to a HR person, then to a desogn manager, then if they like you they send you a design challange
I didnt get the job but the interviewers were really nice and friendly
Domande di colloquio [1]
Domanda 1
Tell me about yourself
Tell me about one of your desogn projects
Tell me about a time where you hsd communication difficulties and how you solved it