I recently completed ZoomInfo’s full interview process for an Enterprise Account Manager role all the way through the final round. I did not receive an offer. I am still writing this review because the experience McKenzie Menacho created from start to finish was unlike anything I have encountered in my career. I have interviewed at Salesforce, ServiceNow, and other major enterprise companies over the years. The recruiter experience at most of those places is transactional at best. You hear from someone when they need you to move to the next step and go quiet when they don’t. McKenzie was in a completely different category. From the very first conversation she was responsive on every channel. Email, text, phone. Same day every time. No chasing. No waiting. No wondering where things stood. She proactively reached out with updates, walked me through each stage so I always knew what was coming, and made sure I had everything I needed to prepare. That level of responsiveness and communication is genuinely rare and I want people to know it exists here. The interview process itself was one of the most well structured and thoughtful I have been through. It included an initial recruiter screen, hiring manager conversations, and a final round that consisted of a written account plan submitted the morning of the interview, a live 60-minute mock discovery call with members of the sales leadership team, and a 24-hour follow up deliverable including post-call analysis, a multithreading plan, and two personalized follow up emails. It was rigorous, challenging, and respected my time. The expectations were clear at every stage. When the final decision came back as a no, McKenzie personally reached out to let me know with real warmth and courtesy. She did not ghost me. She did not send a generic form email. She called. That moment alone told me everything about who she is and how she operates. I left this process having learned something meaningful about myself as a sales professional. That does not happen often. McKenzie made a difficult outcome feel human and that is something I will not forget. If you are going through the ZoomInfo interview process and McKenzie is your recruiter, you are in excellent hands. Treat the process seriously because the team takes it seriously. And know that win or lose you will be treated with respect the entire way through.

1. Asked me for IP from previous employers to validate process = Ilegal (I refused) 2. My 2nd meeting with sales director was like a Red Foxx record. Conservatively speaking, he casually dropped at least a dozen F-Bombs during our call. 3. Sent me a role play scenario that was dated, had errors and components that didn't apply to the ask ( validated by the sales director prior to the meeting..he actually thanked me for catching the mistakes) 4. Passed all the interviews with flying colors 5. The final role play scenario was a colossal waste of time and completely unrealistic. Having worked at several startups, I understand the companies desire to want to promote from within, but you can't build a successful Enterprise team with reps that came up through the SMB ranks and their managers come from Staples. They just don't have the knowledge or experience to navigate a complex sales cycle let alone identify someone who can. 6. The role play stage is ineffective as a-means to qualify talent at this level. If they had a seasoned Enterprise VP, that person could qualify or disqualify a candidate in under 20 minutes. 7. I spent about 15 hours preparing my slide deck, sent it over to the hiring managers for feedback prior to the meeting. Only one person replied and his feedback was minimal and cryptic. 8. In the real world, at the Enterprise level, successful AEs rarely if ever, go into a first meeting intending to show a slide deck. An elevator pitch deck is at your ready to guide the qualification if needed but the objective is to qualify the contact through thoughtful questioning and gather intel by listening. 9. I was given a contrived scenario (that nobody in the room ever experienced) on a ridiculous timeline. 5 minutes for intro/rapport building, 10 minutes for qualification, 10 minutes for company value proposition and 5 minutes for closing/next steps. SERIOUSLY? 10. Enterprise sales (especially with inherited install/existing customer accounts) is about relationships. Developing trust & credibility demonstrated through knowledge of their business and industry.