2y
Dear Applicant,
Thank you for sharing your recent feedback regarding our hiring process. We were unaware of your review on Glassdoor until recently, and we sincerely apologize for the delays you faced and the lack of clear communication.
It's important to know that our hiring process was not as streamlined as it is today as we tripled the number of employees in one and a half year from 10 to 30 people which caused major delays on handling the large inflow of candidates.
Since then, we've invested heavily in improving our recruitment practices. We now have a dedicated person focused on ensuring a smoother and more efficient process for all candidates. We're also particularly proud of our onboarding process. We have a comprehensive onboarding dashboard designed to integrate new employees quickly into our company culture, habits, and tools.
We regret that you didn't feel comfortable sharing this feedback with us directly during the process, as it could have allowed us to address any concerns in a more timely manner. As a small company this feedback is very valuable as we're continually working to enhance our hiring practices and ensure every candidate has a positive experience, regardless of the outcome.
While we can't change your past experience, we hope you'll recognize that we take this type of feedback very seriously. We wish you the best in your job search.
Sincerely,
Sebastien
COO