Ho presentato la mia candidatura tramite un'altra fonte. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso eBay nel mese di gen 2018
Colloquio
I went to the hiring fair at the Texas Jobs Commission and completed a skills assessment that included math, spelling and grammar and customer service skills over a computer. I was told I passed the test and would receive an email for a video interview. After, I was rapidly (within a day) selected to come in for an in person interview. I got a tour, listened in on a recorded call and had a “behavioral style” interview which they prep you very well for over email, just make sure to read over the questions a bunch and brainstorm some situations for you to recall from your past work experiences ahead of time.
Domande di colloquio [3]
Domanda 1
Something like “when was a time you could feel what a customer was feeling and it turns out they were unhappy about a situation and how did you handle it?
The process began with a brief initial phone screening to discuss my background and availability. This was followed by a more formal virtual interview with the hiring manager. We discussed specific customer service scenarios, conflict resolution strategies, and how to maintain high satisfaction ratings while working in a fast-paced environment. The conversation was professional and focused heavily on interpersonal skills and problem-solving abilities.
Domande di colloquio [1]
Domanda 1
Tell me about a time you had to deal with a particularly difficult or frustrated customer. What steps did you take to resolve their issue, and what was the final outcome of that interaction?
Ho sostenuto un colloquio presso eBay (New York, NY)
Colloquio
Talked to a recruiter, said great things and I fit the role perfectly, would follow up with hiring manager. Week later, then said, not a good fit. Was sad about the lack of transparency.
Very complex tests before the interview it was like they needed a rocket scientist vs a representative and it was very lengthy so it was redundant and unnecessary I believe
Domande di colloquio [1]
Domanda 1
Questions that did not pertain to the job whatsoever