Ho sostenuto un colloquio presso eBay (Draper, UT) nel mese di dic 2013
Colloquio
Very easy questions, took a small test to make sure you were able to listen and type data at the same time. The overall process was very easy. The only thing that I have not liked so far is the back ground check is very extensive and they require proof of a lot of things.
2
Altre recensioni di colloqui per Customer Service Representative presso eBay
The process began with a brief initial phone screening to discuss my background and availability. This was followed by a more formal virtual interview with the hiring manager. We discussed specific customer service scenarios, conflict resolution strategies, and how to maintain high satisfaction ratings while working in a fast-paced environment. The conversation was professional and focused heavily on interpersonal skills and problem-solving abilities.
Domande di colloquio [1]
Domanda 1
Tell me about a time you had to deal with a particularly difficult or frustrated customer. What steps did you take to resolve their issue, and what was the final outcome of that interaction?
Very complex tests before the interview it was like they needed a rocket scientist vs a representative and it was very lengthy so it was redundant and unnecessary I believe
Domande di colloquio [1]
Domanda 1
Questions that did not pertain to the job whatsoever
Ho sostenuto un colloquio presso eBay (New York, NY)
Colloquio
Talked to a recruiter, said great things and I fit the role perfectly, would follow up with hiring manager. Week later, then said, not a good fit. Was sad about the lack of transparency.
