They ask if you were dealing with a difficult customer how would you handle it and tell me about a past experience when you suggested something to a company to make it better
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Offerta accettata
Esperienza positiva
Colloquio nella media
Candidatura
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso lululemon (Vancouver, WA)
Colloquio
I applied online and was contacted one to 2 weeks later. Girls dressed in all styles: full out lulu gear to dresses and backpacks to casual to semi formal. I felt I was overdressed in formal. They ask you two ice breaker questions and then get into 3 or 4 questions to find out about you. There were 13 other girls, the main interviewer asking the questions (also the one who contacted us for the interview) and 3 other people who took notes and barely spoke. The second part was an activity where you pick out clothes for a scenario given to you. The scenario is given to you on a paper and it outlines the main features that the clothes you choose need to have. For example, a runner wants something light, soft and cottony, layers, etc. The tags on the clothes say exactly what the scenario says. Just pick the right ones and explain why you chose that item. Don't point out why you didn't choose a different item, why you couldn't, or what you weren't able to choose because there weren't any pieces left etc. Third part is filling out some forms for later use, and a typing test. The test was explained to just be a way to see if you can type at all. Your score doesn't matter too much. At the end the interviewer asks if anyone has any questions. There is another interview for a 1 on 1.
Domande di colloquio [1]
Domanda 1
3. What do you think you can bring to the company?
Ho sostenuto un colloquio presso lululemon (Mississauga, ON)
Colloquio
The interview was a very simple process. Amazing group interview and than individual, staff was very nice, asked more questions about yourself. It was a pleasure Pros: Nice, easy, smooth Cons: LONG PROCESS
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso lululemon
Colloquio
I believe there was a phone interview. There was also a group interview involved that you came in person for and they asked questions to the group and you could jump in to answer at any point. Then got request for availability shortly after the interview
Domande di colloquio [1]
Domanda 1
Tell us about your best customer service experience