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      Ricerche correlate: Recensioni su monday.com | Offerte di lavoro di monday.com | Stipendi di monday.com | Benefit di monday.com
      Colloqui di monday.comColloqui per Senior Customer Success Manager presso monday.comColloquio di monday.com


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      Colloquio per Senior Customer Success Manager

      10 gen 2023
      Candidato anonimo a colloquio
      Chicago, IL
      Nessuna offerta
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso monday.com (Chicago, IL) nel mese di dic 2022

      Colloquio

      Truly the worst experience. The recruiter replied after I submitted my application to schedule a preliminary interview. We schedule something, only for her to move it last minute the day -of. I understand things can happen, but was going to be traveling for the next week. I decided to take the call on my trip because I was interested in the position. She then was 15 minutes late to the call. From there, it was the most robotic and stale conversation I've ever had, and she clearly wasn't listening to me. I had to repeat things I'd already answered 4 times and whenever I asked questions, I was given surface-level answers. I felt like I had to pry. (Q: What the metrics that the CSMs are held to and how is performance evaluated? A: We have review cycles.) Also, she wouldn't answer me when I asked what the salary and compensation was. Overall, very unprofessional, rude, and a waste of my time. I do not recommend interviewing here - not only is this a reflection of what it would be like to work there, but she sounded miserable!

      Domande di colloquio [1]

      Domanda 1

      Describe your last position only.
      Rispondi alla domanda
      1

      Altre recensioni di colloqui per Senior Customer Success Manager presso monday.com

      Colloquio per Senior Customer Success Manager

      4 giu 2026
      Candidato anonimo a colloquio
      Amsterdam
      Nessuna offerta
      Esperienza negativa
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso monday.com (Amsterdam) nel mese di mar 2026

      Colloquio

      The application process at Monday.com was thorough, engaging, and highly relevant to the role. It included an initial recruiter screening, followed by interviews focused on Customer Success competencies, stakeholder management, and strategic account planning. A key stage of the process was a case study assignment, where I was asked to analyze a customer scenario, identify risks and opportunities, and present a structured success strategy. This was followed by a presentation and discussion with members of the Customer Success leadership team, allowing me to demonstrate my analytical thinking, customer-centric approach, and communication skills. Although I was ultimately not selected, I found the process to be professional, transparent, and valuable. It provided an excellent opportunity to reflect on my strengths, further develop my strategic thinking, and gain deeper insight into Monday.com's customer-focused culture and expectations.

      Domande di colloquio [1]

      Domanda 1

      The most important question was embedded within the case study: how would I assess the situation of a customer showing signs of risk and develop a comprehensive strategy to improve adoption, strengthen stakeholder engagement, and secure long-term retention. It tested my analytical skills, business acumen, and ability to translate customer data into actionable recommendations.
      1 risposta

      Colloquio per Senior Customer Success Manager

      26 apr 2021
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. Ho sostenuto un colloquio presso monday.com nel mese di apr 2021

      Colloquio

      The interview process was amazing! Vicky was super transparent and gave me all of the information. The Demo/assignment was relevant to the job so it gave a real indication of how the day-to-day job will be like.

      Domande di colloquio [1]

      Domanda 1

      How did I manage a difficult customer situation?
      Rispondi alla domanda

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