With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Role purpose

To provide administrative and technical support to the underwriting team as required. Administrative and Technical support includes but is not limited to the maintenance of files and the processing, recording of business accounts accurately and in a timely manner on the Company’s IT and administrative systems in accordance with processing standards and procedures. Assisting the team in day-to-day ad hoc tasks when required (risk research, broker meetings, country overview reports etc. and providing updates to underwriters).

Key Responsibilities

1. Data Input

Enter submissions, rating models, quotes and bound policies onto the Arch underwriting systems.
Conduct account clearance procedures with other parts of the company for risks or clash, as may be required – including catastrophe analysts, risk capture and data management teams.
Review quality control output from Global Services. Liaising with both to ensure accounts are processed on a timely basis

2. Account Administration

Assist the Underwriters with day to day underwriting operations.
Assist in preparation of monthly & management reports.
Undertake research activities, as directed by underwriters, for additional underwriting information from the Internet or other external sources.
Maintenance of appropriate business activity logs to record submission activity or premium activity.
Prepare Standard policy Documentation for underwriters’ sign off reports.

3. Account Query resolution

Assist in the resolution of outstanding premium receivable issues, as may be directed.
Liaise with brokers on any outstanding information requirements.
Resolve weekly processing reports.

4. General Administration

Collaborate with internal functions (Finance, Compliance, Operations).
Manage documentation and digital filing.

Role Requirements

Skills /Competencies

Good command of English (written and spoken)
Excellent organizational and time management skills
Strong attention to detail and accuracy
Good knowledge of Microsoft Office (especially Excel)
Familiarity with data entry systems and internal platforms
Proactive mindset and ability to take initiative
Team player with strong interpersonal skills
Flexibility and results-oriented approach
Strong interest in the insurance industry and underwriting activities
Ability to work in compliance with regulatory requirements and internal policies
Qualifications

High school diploma or university degree (preferably in Economics, Finance, or related fields)
Experience

Basic Knowledge of Insurance preferred but not essential
12 months previous office experience advantageous

What we offer

A dynamic and international working environment
Opportunities for professional growth within underwriting
Ongoing training and mentoring
Collaborative and merit-based culture
Competitive compensation package (based on experience)
Hybrid working and company benefits

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.