Unhealthy Environment & Concerning Ethical Practices - Recensione dipendente - Dipendente anonimo presso 1-800 Contacts

2,0
6 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote Work Opportunities, On-Site grill

Svantaggi

I worked at 1-800 Contacts for four years in the marketing department. During that time, I consistently produced high-quality work and handled a workload that often exceeded that of my peers. One of the biggest issues I experienced was a culture of toxic positivity. Employees were discouraged from raising concerns about workload, team dynamics, processes, or opportunities for improvement. Constructive feedback was often viewed negatively rather than as an opportunity to make the organization better. My experience ended during an extremely difficult personal period in my life. Rather than receiving support or even a meaningful check-in, I was terminated. What followed was even more concerning. During the termination meeting, I was given conflicting explanations by the individuals involved, and despite requesting the reason for my termination in writing, I never received one. When I later filed for unemployment benefits, the company reportedly provided Workforce Services with a different explanation for my separation, one that did not match what I had been told and that I believe was inaccurate. I subsequently learned of similar experiences from other former employees. I was also disappointed by the severance package, which fell well below what I would have expected after nearly four years of service and contributions to the company. Overall, my experience left me with serious concerns about transparency, accountability, and how employees are treated when difficult situations arise. What I initially perceived as an unhealthy workplace culture was ultimately reinforced by the way my departure was handled.

Esplora altre recensioni su 1-800 Contacts

5,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Love the flexibility! My family always comes first. If you want to develop/grow - there is unlimited resources available to help in all areas of life

Svantaggi

Working from home can sometimes be isolating

1
avatar
Risposta di 1-800 Contacts
2w
Thank you for the many years of hard work you have put in with us! We are happy to hear you have a healthy work-life balance, which is one of our biggest goals as an organization. We understand working from home can sometimes feel isolating, and we hope to continue finding ways to create community amongst our associates, even remotely. Again, thank you for your review! We are very happy to have you with us.
2,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Shareholder Payout, managers, time off

Svantaggi

The pay isn’t worth the amount of abuse we take from customers (you wouldn’t think people were actually rude about contact lenses but they are), training wasn’t great as they pushed heavily on what to know about the company and basic knowledge of how vision works but, for a sales job you’d think they train you on how to actually sale and what they expect from you in that aspect along with quotas but instead you are thrown in the wolves and are completely at a loss when you get a write up after your first month because you aren’t selling enough but again in training your tough basic stuff and nothing about the selling part or expectations. Also, there is no room to grow or to get raises which managers have stated that there isn’t a way to really move up in the company but during hiring they say you can? Really sucks to be deceived. Not worth it in this economy to live off of $15 hourly and the stress that comes behind quotas and lack of training.

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