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Poor systems that don’t enable good customer service - Recensione dipendente - Customer Service Representative presso 1st Source

2,0

1 dic 2025

Customer service representative

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Nice people good training, but it’s a tough gig with lots of people leaving after training when the reality of the limited ability to get things done kicks in

Svantaggi

The systems and accountability structure conspire to render customer satisfaction a tall ask

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5,0

26 feb 2026

Analyst

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Work/Life balance is good. Annual Raises and pretty consistent. Great work environment and friendly supportive teammates. They are morally and ethically grounded. Somewhat frugal, but will spend money appropriately when needed.

Svantaggi

Health Care could be better.

3,0

27 apr 2026

Account manager

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

work life balance is great

Svantaggi

Pay raises are not based on performance

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Poor systems that don’t enable good customer service - Recensione dipendente - Customer Service Representative presso 1st Source

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