Poor Organization and Training - Recensione dipendente - U-Verse Tech Support presso 2Wire

1,0
2 giu 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Ok starting pay, resonable benifits packages, the fellow employees are nice and try to help as much as possable when you need it, 2 weeks of paid training

Svantaggi

the communication between the temp agency (VOLT) and 2Wire is not as good as it should be I recived two full days of no call no show time because my schedule was not communicated to 2wire you will be supporting a product you have no experience or confidance in there are many known issues such as freezing picture and the gateway losing connection and all you can tell the customer is that there may be problems with there connection and youwill look into it furter. also you are not properly trained on how to use the tools the first time you get to use them is when you are on a call will a real customer.

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4,0
1 apr 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good coworkers Small Company Atmosphere Smart Engineers

Svantaggi

Benefits and Little high pressure

3,0
16 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I gained a lot of marketable skills

Svantaggi

It was difficult to get the work done due to lack of communication across teams.

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