-Community is important
-Open communication is valued
-Progressive with its diversity and inclusion
-Value's human center design
-Value's science
-Highly talented and skilled group
-Value's Professional development
-Value's wellness & wholeness
Svantaggi
-Agency has faced lost and casualties as its work through its change process
-is in the process of strategic agency transformation which means that disruptions are occur and will have to be tackle in the mist if change.