Awful experience - Recensione dipendente - Inside Sales Specialist presso A First Name Basis

I will share my experience for the month and a half that I was a sales specialist at A First Name Basis. I was given a very surface-level “training” period that consisted of nearly a week of PowerPoints that had very basic sales concepts, listening to call recordings for about a day or two, and then was put on the phones my second week to start closing. When I was placed on the phones, I was told not to worry about numbers and to just get experience having conversations with leads and clients, which I thought was a good thing. As a new employee and new to the home-care industry, I definitely made a couple of mistakes, but I felt I was doing quite well overall, and I even had meetings with my training supervisor (when she was there; she was gone for 2 out of the 6 weeks I was employed) every afternoon where at the end of June/beginning of July, she told me that I was doing a great job and to keep it up. Not once did I receive tangible feedback or coaching as to specific things I was doing wrong or that needed correction. I felt that I was basically thrown on the phones and left to learn, which I don’t necessarily mind, and I thought things were going well because the feedback I did receive was all quite positive. I was told multiple times that I was doing stellar on my calls and that I was doing a fantastic job. For my first month, I exceeded the quota of closes that my training manager had set for me, and was on track to have a higher amount of closes for July. On July 9th, I was asked to come to the meeting room at the end of the day, where my training manager and the director of sales told me that I was being terminated, effective immediately. They specified that this was a performance-induced termination and that there were no issues with my conduct. I was very surprised, and immediately asked for specific metrics that I had failed to meet since I surpassed my first month quota (which was a low quota, albeit I did exceed it). They were not able to give me a single specific number that I had not met, but instead kept it vague, saying that I had issues with “having to be reminded of things”, which in my opinion is to be expected within the first couple months of a job in an industry I was brand new to. Bear in mind, I had told them from the very beginning that I was new to this industry and they assured me numerous times that that wouldn’t be a problem; overall, they defaulted to things merely “not being a good fit”, and I was to leave my computer and backpack on my desk and leave immediately. I had not received any negative feedback at all leading up to this point, and it was actually the opposite - I had been told numerous times throughout those weeks that I was doing very well and to “keep up the good work”.