Run do not pass go. - Recensione dipendente - Claims Representative presso AAA The Auto Club Group

2,0
18 dic 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

PTO. Plenty of over time. Benefits are not bad.

Svantaggi

They expect their Adjusters to be 100% on the phones taking in bound calls while handling your own diary of claims and being assigned new claims. Mgmts expectations are very high, very hard to maintain. No motivation and moral is very low. Very little or no training. There are really no guidelines to go by.

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Risposta di AAA The Auto Club Group
2y
Thank you for taking the time to provide feedback about our workplace culture and the overall environment. Your feedback is invaluable to us, as we always strive to continuously improve. To assist The Auto Club Group with enhancing our processes and culture, we ask that you elaborate more on your experience by sending an email to talentacquisition@acg.aaa.com. Thank you again for your time!

Esplora altre recensioni su AAA The Auto Club Group

5,0
8 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good company, good pay and trains well

Svantaggi

Yearly salary increase are minimal

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It’s close to my home. 401K match.

Svantaggi

Low pay for what you are expected to accomplish on a daily basis. Pennsylvania AAA branches act as a messenger service for the DMV. Benefit cost is ridiculous. Training to be able to do what you expected to do is EXTENSIVE. We just had an awesome associate quit after only a few months. She started a career paying twice as much. A female heavy staff. I won’t elaborate. They reward you with food. I can assure you that no associate in my branch who benefits from cake, pizza and donuts. Tipping the scales with that assortment.

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