Run - Recensione dipendente - Customer Service Representative (CSR) presso ADT

1,0
3 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working remotely, can advance if you know the right person.

Svantaggi

Everything, short breaks, you got to know someone in order to advance & I knew people so I did advance but it still wasn’t fair to others.

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Risposta di ADT
4w
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the ability to work remotely but are sorry to hear that your experience as a Customer Service Representative did not meet your expectations. At ADT, we strive to ensure employees feel supported, informed, and empowered to grow, so we appreciate your honesty and your contributions to helping serve our customers during your time with us.

Esplora altre recensioni su ADT

5,0
6 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great pay and love my managers

Svantaggi

Nothing the work is easy and great

5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Svantaggi

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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