More sales less service - Recensione dipendente - Service Tech presso ADT

2,0
4 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Company vehicle. Good teammates. Good pay.

Svantaggi

Job has become a lot less about fixing problems and taking care of existing customers and a lot more about getting in and out as quickly as possible. No more can we spend the time needed to keep us from being needed again. More emphasis on selling new equipment instead of fixing what they have. Not accountability in terms of installing as long as you have sold more than the customer needs.

Esplora altre recensioni su ADT

5,0
6 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great pay and love my managers

Svantaggi

Nothing the work is easy and great

5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Svantaggi

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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