Passa al contenutoPassa al piè di pagina
      employer cover photo
      employer logo
      employer logo

      ADT

      Azienda coinvolta

      Recensioni su ADT

      High Turnover/Low Morale - Recensione dipendente - CSG/Customer Service presso ADT

      2,0
      22 feb 2012
      Csg/customer service
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Co-workers were great, and a select few of the mangers and team-leads were great, did offer benefits even if they were quite exspensive. PFP or padi for performance a good idea on paper.

      Svantaggi

      QA's were as varied as the sun, most management, including upper, were worthless, yet could get away with murder. Pay for the CSG's was awful, and not good for the EDO's as well, turnover was astrinomical, higher then any other call center that I have ever seen. The technology used was about 8 years out of date and the attendance policy was a joke. Many customers cancelling service becasue of poor service because of high turnover, just plain bad.

      Esplora altre recensioni su ADT

      5,0
      24 mar 2026
      Sales & training manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Work life balance People Trust

      Svantaggi

      Mid pay Highly agile company can create lots of necessary changes

      5,0
      18 giu 2026
      Patrol manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Svantaggi

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

      Vedi recensioni per: Utile|Valutazione|Data|Tutto
      Ricerche correlate: Offerte di lavoro di ADT | Stipendi di ADT | Benefit di ADT | Colloqui di ADT
      Recensioni su ADTRecensioni per CSG/Customer Service presso ADTRecensione su ADT