Read before applying - Recensione dipendente - Emergency Dispatch Operator presso ADT

2,0
1 mar 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Health benefits, healthy rewards, the on site cafeteria is really good.

Svantaggi

Management. Okay, I quit in 2015 but it still bothers me how I was treated and I make sure that I let EVERYONE know what happened to me while I was there. I started this job and I loved it, I learned quickly and I was very good at my job. I was always in 1st or second place for my stats, never had a customer complaint. My partner at the time was hired as well because one of their parents worked there so it was easy for them to get a job (it's all about who you know) long story short, I was admitted to the hospital for a week and I had to go on FMLA, per my doctor because it was not safe for me to be there or around my now ex partner. I brought in all of the correct documents, my doctor actually spoke to HR. Everything was good on the HR front. When I came back after a month, the managers bullied me out of my job. Their exact words about my ex partner who put me in the hospital was "they aren't going anywhere so maybe this isn't the job for you, maybe you should resign" they would take me in an office almost everyday and say that to me. Instead of just keeping the person away from me. They were friends with my ex partners parent so they were essentially bulling me out of a job, to please their friend. One of them wasn't my manager, it was the parents manager. They ganged up on me and bullied me out of a job. After, all of the personal things I was going through, I couldn't handle another second of negativity at work when I went there and gave my all, so I never returned.

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Risposta di ADT
9y
Thank you for your review, as we take these reviews very seriously. We are very sorry for your experience. We try to provide our employees with a comfortable and productive atmosphere where no one feels they are treated unfairly. Please send us an email at recruiting@ADT.com with your name/location and problem description as we would like to try and be of further assistance.

Esplora altre recensioni su ADT

5,0
6 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great pay and love my managers

Svantaggi

Nothing the work is easy and great

5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Svantaggi

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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