Worst Company Ever - Recensione dipendente - Call Center Representative presso ADT

1,0
7 ago 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If your are a masochist this company is for you!

Svantaggi

I worked in the ADT Call Center. The call center culture is that of a middle school. Filled with Drama Queens, Clicks, Teachers Pets, Bullies...the Entire Gamut! The team managers are glorified baby sitters. They treat ALL the employees as if they are children and with indifference and condescension. Professionalism is Severely lacking from management down. I was much older than most of the children they hire. Most hired are barely out of high school and in their first years of college. The level of professionalism from these child-adults is VERY low, so the management has very low standards of what is considered acceptable behavior. The policies regarding compensation are vague and ever changing :( Your base pay is minimum wage or a little higher, maybe $9/hourly. With that being the case you cannot afford for them to be messing around with your commissions and how they are earned and paid. ADT is constantly trying to increase their dollars and the productivity of the call center but the call center moral is HORRIBLE!!!! The only people I knew that liked working their were the teachers pets.....for obvious reasons.

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5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Svantaggi

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

1,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None other than a paycheck

Svantaggi

Dominate you and push you even though it is hot and you are working hard, they will complain and yell at you about their crummy inventory system or people complain. They do not care if you are injured. Tell them and lose your job. The lady in charge is psychotic at best. Called me months after I didnt work there asking ridiculous questions and demanding answers. She's a short minority female that hates men apparently. Hates everyone and everything from what I saw. There's no peace at this job. If you keep it 3 months, you're an extremely hard worker.

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