This was the worst job I have ever had - Recensione dipendente - Virtual Technical Support presso ADT

1,0
27 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A good amount of time off. Work remote

Svantaggi

The job was very stressful in itself, but then you may have 2 or 3 people sending you messages while you are trying to help someone asking when you will finish. I am very customer oriented and to do a crappy job just to close my ticket is not for me. Some of those people were elderly and it took a lot of extra time dealing with them. It took so long for people to get in by calling, that they waited until they had multiple issues before they would even call. I was one of the higher ticket closers, so i am not even sure how they treated the people that couldn't keep up.

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5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Svantaggi

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

1,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None other than a paycheck

Svantaggi

Dominate you and push you even though it is hot and you are working hard, they will complain and yell at you about their crummy inventory system or people complain. They do not care if you are injured. Tell them and lose your job. The lady in charge is psychotic at best. Called me months after I didnt work there asking ridiculous questions and demanding answers. She's a short minority female that hates men apparently. Hates everyone and everything from what I saw. There's no peace at this job. If you keep it 3 months, you're an extremely hard worker.

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