Unbelievably inept training and day to day operations. - Recensione dipendente - Mid Level Management presso AIG

1,0
12 dic 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you negotiate well going in you can get a reasonable salary. The offices are fairly nice and the benefits are good if you are able to use them.

Svantaggi

Absolutely zero training in software and lack of IT assistance. It takes weeks to get a problem fixed and this is company-wide. There are no on the ground IT helpdesk people to assist. Software packages are rampant with no explanation of a) why you need it or b) that it will actually work at any point in time. They've gone to managed printing and we experienced weeks of it not working. (This in pursuit of the paperless office. I suppose that's one way to get there.) The attitude of the CEO and the staff I've dealt with is "it's your problem. Fix it." The HR department gave absolutely false information in the door. There are no raises available period. While I understand a freeze after the bailout, that money has been paid back and the company is recovered. How can a huge corporation function with no well trained HR staff and an inept IT department? Biggest mistake I have ever made.

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5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The 401(k) matching contribution is excellent.

Svantaggi

Commuting to New York City four days per week. The schedule does not allow for remote work.

3,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

AIG pays well. Pretty good benefits package & bonus structure.

Svantaggi

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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