Vantaggi
The major pro was that everyone was extremely pleasant to work with at all properties across the portfolio, given how thinly stretched everyone was. Properties are extremely beautiful and well maintained. Everyone truly believed in the product at the end of the day and the vision that the Kormans had set forth in their vision of hospitality with AKA Hotel Residences and the new Hotel AKA product. Truly a fantastic family to work for.
Svantaggi
The company culture was amazing several years ago, but has completely has changed since the growth started with the Miami acquisition back in 2021. Unfortunately, AKA is starting to lose the touch of what attracted many of us to join them. Growing pains with new properties and expanded teams were expected, but it quickly became a revolving door with disorganization across many departments. Leadership has also changed, and the tone was condescending at time - most likely due to pressure from the new investors. Dedicated team members who spent years with the company were either frustrated and left on their own terms, or laid off unexpectedly. I've sadly seen burnout more than ever across several properties once the growth period began.