Vantaggi
The resort staff are great to work with, it’s very easy to create professional and personal relationships. The product is quite nice and traveling to the hotels for some events is fun and rewarding. In some positions you have a lot of leeway to make big decisions and grow the business with your own strategies and projects, which is a great experience.
Svantaggi
Upper management was a big problem for me. I saw a lot of awful, and I mean horrible management hires. I definitely have undergone some degree of both verbal and mental abuse during the eight years I was at AMResorts. I am not quiet and would speak up when situations were not right, but unfortunately nothing was ever done. And in general, employee concerns are not addressed at all. Most recently, and the reason why I had to leave, my manager’s entire team quit over the course of a few months because of her volatile management style, ineptitude and overall lack of respect. This was unfortunate and could have easily been avoided. There is a fear mentality instilled from top down, taking away the enjoyment of the job. Certain areas of the business that seem most impressive are where the time and money goes, leaving the teams that do not fall under those areas under resourced. It is impossible to get resources when you are on these teams. Overall, it is a frustrating environment for an intelligent employee who enjoys learning/development and making an impact.