Vantaggi
- I have met many friendly colleagues who work in similar roles that I do, who are genuinely nice and helpful. Some of them are still optimistic and perhaps more thick skinned than I am. They do an amazing job, are still pleasant to talk to and are optimistic and ethical, hard working. I applied for Asda because the employees seem happy, so I presumed they are treated well as employees. Now I know that it's part of their personality. Not situational. - After 3 months of working here, I got my discount card which is appreciated - Benefits - I haven't been asked to do too much overtime, but that's because I mentioned to them my health issues at interview as well as had a telephone session with occupational health as I realised I would need to look out for myself - Sometimes, management can be professional and compassionate, but it really depends on how the person is, has nothing to do with any leadership training or understanding that people need to be treated with respect - I'm earning money after being out of work for a year - I work part time so have days to recuperate - Interview was friendly, if a bit non representative of real working environment - Windows in the store. Huge ones. They allow us to get real sunlight. One of the main reasons I chose this role over John Lewis. - Learning curve for me about work in retail - how to discern between truth and embellishment, and about lowering expectations.
Svantaggi
- Checkout colleagues have no idea what's going on since they are not allowed to join the company huddles (meetings) when they occur. In fact, I had gone into work early one day and joined one and the store manager was UNHAPPY and mentioned it was strange to see a checkout colleague at a huddle! - Company values about respect for individual do not seem to be reflected in the way I have personally fund management to behave - Management is stressed and overworked, which has been taken down to section leaders. They always seem so stressed and overworked... and then it goes onto the shopfloor staff. I hold compassion for them, yet surely effective leadership training (LDPs) would benefit all. - Ineffective to no communication - We are just numbers... I try my best to not allow it to get to me, but I don't feel valued - Variable moods of customers and management. I feel that there have been times I have been talked down to by management, and its unfair as I am reasonably sane and intelligent - We haven't got proper chairs on checkout, and it will affect our spines and health. I choose to stand because it feels less dangerous than sitting on broken chairs. - Very minimal and poor training, expected to learn on the job. Only one day of watching training videos. Which is true, yet it affects service in store. I had a customer shout at me for not knowing my job. She was right. I didn't have training to help her in that instance. - A lot of things are not on the system, customers constantly ask me to check if something is on special offer as advertised, because they are so used to having something being advertised on offer, but not on offer at the till - We don't have fridge freezers on the till, so A LOT of meat and other food goes as waste. I feel sad that customers do not value food at all, or choose to put it back themselves if they change their mind and that we are under-staffed so the runners cannot always be putting back food. - I filled in a survey regarding my opinions around a month or so ago. Was an opportunity t speak up, but as it was towards the end of my shift and I didn't have time to plan my responses, perhaps not entirely representative of my views. - The term "overspending on wages". Understaffing affects service and the holistic health of those colleagues who are encouraged, persuaded or choose to take overtime. Loads of it. -Customers come first, then the company, then management... which doesn't seem to tie in with an egalitarian view I held. - This might just be particular to my store, but it seems that management are not too concerned with the sometimes less than professional attitude of certain colleagues, even when it's flagged up. I get a few colleagues who make me feeel uncomfortable working there, so I have forced myself to ignore them when I am genuinely a friendly person. - It seems my store is not the only one with similar issues, which is why I finally chose to write this review - I do not feel happy or valued here, and therefore due to situational reasons will not be able to continue for very long, as my mental health is beginning to suffer due to stress and disappointment. Being forced to resign is a con in any workplace. Welcome to the real world, I guess