Racist and ridiculous - Recensione dipendente - Customer Care Advisor presso ASOS

2,0
22 mar 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

40% discount on their products, occasional sample sale, free parking

Svantaggi

I was sacked for literally being 3 minutes late when another girl on my team (white) came in late 25 minutes and was regularly late. No one said a thing to her. Manager was obviously bias and much friendlier with the white people on the team. I had been performing very well in all other areas but being one of the only ones on the team who lived a little further away I had had a few lates (max 8 mins) which I was always happy to make up at the end of the day. Shifts were terrible, your social life is non-existent with the crazy shifts you're given and they still have the cheek to constantly ask you to do more overtime. I failed probation because of being 5 minutes late and even though the manager knew this she wouldn't tell me when I asked her at the beginning of my shift. I told her I felt sick and just wanted to know. She made me continue doing the work and said that there was nothing to worry about. My uncle had passed away the night before and by the time they finally arranged a probation review meeting to dismiss me and end my contract I was feeling very sick and I burst out into tears. They are honestly so harsh and they don't pay their employees much and try to make up for it in 'benefits'. Not acceptable.

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Risposta di ASOS
8y
Thank you for taking the time to share your feedback. We absolutely do not condone racism of any kind within ASOS and we’re really sorry to read about the experience you feel you had with us. We work really hard on creating a great culture for our ASOSers, so we are disappointed to hear you felt you didn’t experience this during your time with us. We will be raising this to our management team to ensure we can continuously improve on this. If you would like to contact us further, we would be very happy to discuss your concerns regarding your time with us in more detail. Once again, thank you for taking the time to offer us feedback- this feedback is integral to us making sure our ASOSers are getting the very best, and where we hear we need to improve, we will do everything we can to do so. We wish you the very best in your future career.

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