Corporate at it's best! - Recensione dipendente - Business Sales Leadership Development Program presso AT&T

1,0
8 giu 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The brand, coworkers, pay, and discounts.

Svantaggi

There are so many levels to this company that it is sickening. Maybe I'm just used to working in an open door environment but there's just too many people to go through to get something done. On top of all that mess there is about a million systems that you have to learn how to navigate. As such an innovative company I feel they should have a better way of streamlining all of these systems. AT&T is big on diversity but as a person of color, I did tend to be "picked" on a lot. If it was just me I'd leave at that but this is incorporating reviews that I've gotten from coworkers who were there before me. Overall it was a really stressful environment but not because of the workload, more so the expectations they had of a black employee. If your too quiet, your angry, if your too loud, your "typical". It's hard to find a balance when the cards are stacked against you.

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5,0
6 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great income, perks, and extras

Svantaggi

Poor schedule; it is salary

5,0
23 set 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Svantaggi

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

319
avatar
Risposta di AT&T
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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