Dead end Job at a dead end company with terrible CEO & BoD - Recensione dipendente - Corporate Manager presso AT&T

1,0
6 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

maybe a few people that work from home actually work but 90% of the employees barely work. They're out shopping at walmart or attending their kids soccer games. RTO doesn't work either because people badge in and leave after a few hours. not to mention there are no desks so half your time is wasted looking for an open spot.

Svantaggi

Many. You are always under the threat of layoffs. employment here is the opposite of job stability. see why below. senior management constantly makes bad decisions. loses money and blames worker by laying them. the current leadership made the blunder of purchasing the most expensive acquisitions, DIRECTV and WarnerMedia, butchered both company that had stellar reputations (have you noticed how crappy HBO has become? thank Stankey) and sold both companies at a loss. For someone making $80,000 a year, they would be fired for that kind of bad judgement and management. but when you make $25million a year, you get more bonuses, meanwhile employee raises are 1%. there's a lot of clerical work employees with management titles. you can come in ambitious but you'll end up the same jaded bare minimum employee which is the reason for the dead end job. you won't learn or grow from them. yes you'll have collected a paycheck but you won't be prepared for the next job after you've been laid off. micromanagement is unreal. you will have a boss micromanaging your every email, work, etc. that you don't have to do any real work. and then they'll get frustrated at you. when i say the management employees are like clerical workers, even the HR and benefits team is included. They can't do anything right. They screw up your benefits. You can't talk to anybody from the US if they do. Only people paid $2/hour from India.

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5,0
26 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits - 401k, discounts, facilities

Svantaggi

Return to office, out of touch leadership

5,0
23 set 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Svantaggi

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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Risposta di AT&T
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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