Over worked, underpaid and improper training - Recensione dipendente - Transportation Specialist presso Access

2,0
29 mar 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people I work with

Svantaggi

Lack of communication from upper management. The work load expected from team members is extremely high all day every day. Most things learned were self taught by trial and error but then get fussed at for making mistakes but never were trained properly. It will be highly unlikely that you will get a title change because in that instance Access would have to pay you more even when you have went well beyond expectations and taking on work loads way above your title. I understand this is a fairly new company but when building a new/good company you need to start with the people that DO the labor and Mental hard work for this company that bring in revenue and keep the business going. I personally have currently been struggling with this issue.

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Risposta di Access
7y
Thank you for taking the time to post your review here on glassdoor. I appreciate you sharing your genuine feelings, and I admit that this review is relatively (and appropriately) painful to for me to read on many levels. I am glad to hear that you enjoy the people that you work with on the team at Access and that you find that to be “pro”of the time that you are investing here at Access. I am really disappointed, but not completely surprised, that you find communication from upper management lacking. We have worked hard to improve communication – both frequency, but also content of the communication. For a long time we did monthly company wide calls, but struggled with the right content and a lot of people loved the calls, but a lot of people felt that the information wasn’t always relevant to them specifically. We are working to put more resources into communicaiton, including the additon of a position specifically to improve internal communications. I am, however, surprised that your training has been so insufficient as we have invested a lot in training, especially for transportation specialists, including SMITH driver training to help esnure the safety of our team members. Additionally, please reach out to your local HR business representative about growth and development opportunities. We promote a lot from within and there are a lot of open positions across the country, if you’re interested in applying and potentially taking on more responsibility. I genuinely do care about all of our team members, but I guess those words are hollow if you’re not feeling it in how the company is treating you day-in and day-out. Many have heard me say this recently, but I will reiterate it here: as a transportation specialist, you will see more clients this week than I will in one year. You are the face of the company to so many of our clients and I genuinely appreaciate and respect the work that you’re doing for our clients and for the company. I would love to hear more about how you feel we can show you our appreciation for you efforts, so please do reach out to your local HR business representative, speak to your local leadership, or please email me directly (and anonymously, if you prefer) at ralston@accesscorp.com Thanks, again, for posting this review here on glassdoor; I appreciate you doing so. Keep REACHing, Rob

Esplora altre recensioni su Access

5,0
21 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Trusted by coworkers to get teamwork done. No micromanaging, Pays is appropriate.

Svantaggi

None I can think of.

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Risposta di Access
3mo
Thank you for sharing your experience with Access. We’re glad to hear that you feel trusted, supported, and empowered through teamwork, and that our approach to autonomy and fair compensation has been positive for you. We appreciate your continued contributions and are grateful to have you as part of our team.
1,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- No weekends plus paid holidays - Dental is okay but health is United Healthcare

Svantaggi

- Unobtainable quotas decided by a calculator and not by actual experience - PTO based on accrual at 8 hours gained per month - Tools for job are never working - Constant understaffing

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