Worst employment of my life - Recensione dipendente - Customer Service Representative presso Access

1,0
18 nov 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working from home, i suppose?

Svantaggi

Management is hypothetical and full of double standards. Two employees with the same skill set will have different KPI targets based on how much management loves you. Their training system makes you feel like you don't matter to them whatsoever: the training material is given here and there, when they have some time to give you. They give you warnings when you get sick. You don't feel like you're part of a team with them: you feel like youre....well you don't even know how to feel because you never know what's to be expected of you!! Management is horrible. Let's not go there. Human Resources rats you to them whenever they have an opportunity to.

avatar
Risposta di Access
5y
Thank you for your feedback; we appreciate you taking the time to review Access on Glassdoor. We're very sorry to hear that you had these particular experiences. In the future, we would encourage you to speak directly with your manager and your HR Representative so we can help you work through your concerns and find solutions in a timely manner. Thanks again for your input.

Esplora altre recensioni su Access

5,0
21 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Trusted by coworkers to get teamwork done. No micromanaging, Pays is appropriate.

Svantaggi

None I can think of.

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Risposta di Access
2mo
Thank you for sharing your experience with Access. We’re glad to hear that you feel trusted, supported, and empowered through teamwork, and that our approach to autonomy and fair compensation has been positive for you. We appreciate your continued contributions and are grateful to have you as part of our team.
1,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- No weekends plus paid holidays - Dental is okay but health is United Healthcare

Svantaggi

- Unobtainable quotas decided by a calculator and not by actual experience - PTO based on accrual at 8 hours gained per month - Tools for job are never working - Constant understaffing

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