Was part of something special, but reality kicked in - Recensione dipendente - Health Assistant presso Accolade

Where do I begin? Pretty much what other reviews have said are mirrored here. The bonuses were an added incentive for the Health Assistants, who were the heart of the company under our former CEO. Yes, it was not perfect, but at least we felt valued as employees. The new management don’t know us, nor do they take the time to know us either or are accessible. They hire people in management who make unrealistic decisions on how we do our job, but I know they would not last one day doing the job that we do. There’s so many contradictory comments made that you don’t know if you’re coming or going. If you speak up or express a concern, it is held against you for the remainder of your career and you will never get anywhere in the company. Health Assistants have so much anxiety over the recent changes that it is not uncommon for someone to be crying, or running to their doctors for anxiety medications! And these are the people who are your top performers who are stressed out the most. The most recent hires buy into reaching their numbers but don’t take the time to listen to clients, and give them the special experience that USED TO BE Accolade.