At an inflection point - Recensione dipendente - Customer Experience Manager presso Acuity Insights

Thank you for sharing this, especially as someone experiencing the company from the inside. There’s a lot here that resonates. The strength of Acuity has always been its people. The care, commitment, and willingness to support each other is real, and it’s what carries us through periods of both stability and change. You’re also right that we’re at an inflection point. The past couple of years haven’t been linear, and at times, execution hasn’t matched our ambition. That’s what’s now driving a stronger focus on product delivery, clearer direction, and more consistent ways of working together. Change can be challenging. At the same time, this moment is about building something more durable, with greater clarity and stronger accountability across the organization, including leadership. Thank you for your honesty, your perspective, and the role you play in shaping where we go next. - Tine Haugen (Senior Manager, Talent), on behalf of the Acuity Insights team