Working for AF 247 - Recensione dipendente - Customer Retention Representative presso Advance Financial

4,0
21 dic 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The training programs at AF 24 7 are designed to set employees up for success. Managers and co workers are extremely helpful throughout the learning process. The unlimited overtime is a plus alongside bonuses to get above the financial curve.

Svantaggi

Working weekends can be a bummer.

Esplora altre recensioni su Advance Financial

5,0
23 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great Environment, Friendly, Upbeat and Great Culture

Svantaggi

Work Hours and Flexibility Needs Improvement

2,0
2 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pros: • Simplicity: The day-to-day tasks are easy to manage, creating a low-stress environment for those who appreciate routine. • Bonuses: The quarterly bonuses along with retention bonuses are decent and provide some financial incentive.

Svantaggi

Cons: • Lack of Growth Opportunities: Despite the ease of the job, there is little room for advancement. Even when taking the initiative to move into leadership roles, the department’s lack of direction meant that extra responsibilities ultimately led to no tangible career progression. • Changing Responsibilities: Job responsibilities changed three times during the tenure without any accompanying pay increases—other than the standard annual performance review adjustments. • Poor Communication of Changes: Company-wide changes are often communicated with very short notice, creating uncertainty and stress. • Inconsistent Scheduling: The work schedule is only posted two weeks in advance, making it challenging to plan personal time. Additionally, the requirement to request PTO 30 days in advance restricts scheduling flexibility. • Leadership and Professional Boundaries: Leadership at Advance Financial can exhibit unhealthy boundaries, making it difficult to maintain a professional relationship. This often results in feedback that feels biased, which can hinder professional growth and clarity. • High-Interest Loan Products: The loans offered are very high interest, meaning that most customers come to Advance Financial as a last resort. With payments composed of approximately 97% interest, customers are often shocked to find that their payments barely reduce the principal of the loan.

4
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