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Advanced Call Center Technologies

Azienda coinvolta

Nice job - Recensione dipendente - Customer Service Representative (CSR) presso Advanced Call Center Technologies

5,0
18 set 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Move up really quickly since hard work doesn’t go unnoticed.

Svantaggi

Your position or project might change frequently.

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5,0
9 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Best place to work with the I.T Helpdesk Team.

Svantaggi

Teamwork played a big role in the I.T Dept.

2,0
5 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The position itself opposite offers an opportunity to assist people who really need help. If you’re a person who wants to help people, this is a good spot for you.

Svantaggi

While this is an excellent position to assist people who need help with their financial needs. It is not recommended by leadership that you do so. What I mean by that is that management “micromanages. Every day there’s something new so it offers no stability. This is a job that makes you feel very insecure. They are constantly reviewing your work and never offering any supportive information. Only what you’re doing wrong. I felt insecure every day while doing this job because I really wanted to be empathetic with the collar and management wants you on the call and off the call within a certain period of time. In addition to all of this, the training was so insufficient that I had never even used the phone system before I was put on the floor. There was no nesting. And management expected you to know certain things that you’ve never been taught.

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