3w
Thank you for taking the time to share feedback. However, we have strong reason to believe this review was not written by the person it claims to represent - a member of our team whose voice and experience we value deeply.
Impersonating a colleague to post a review is a serious matter, and we want to be transparent with anyone reading this: the characterizations here do not reflect what we are hearing from our team, and the identity behind this post is in question.
We are committed to an open, honest culture where real feedback is always welcome - through proper channels and in good faith. We take every legitimate concern seriously and will continue to do so.
To anyone genuinely experiencing challenges, our door is always open.