Micro management, poor communication - Recensione dipendente - Dipendente anonimo presso Aesop

1,0
5 feb 2020
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Gradual (but slow) change in communication and transparency in messages from upper management on a global scale. Above average wage and great commission scheme.

Svantaggi

Recent hires haven been extremely disappointing. Managerial positions last less than 2 years at a minimum which resulted in frequent changes of business structures (localised) to staff all the time, reducing productivity. They usually lack a deeper understanding of the operational requirements in the company and hence micro manage every task in just a short few months of their attachment. Managers lack power in this aspect, making their roles seemingly redundant and small issues that can be resolved were escalated unnecessarily. Global head office visits have changed; they (not all!) no longer stay humble and interact with floor staff and instead, select few were always seen giving side eyes as if we mean nothing in the company or do self-visits with their personal friends that seemingly conduct interrogative questioning. The same goes for the retail level. Work attitudes were less than expected that prompts further internalized team conflicts over petty matters. Consultants that are applying should be reviewed much more stringently and take into consideration their daily work practices as some of them can be derogatory even in the presence of customers. Departments always seem to lack budget for hiring new staff that will clearly help improve productivity but of course, profits first. Then planet. (Sorry, what people?)

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Risposta di Aesop
6y
Dear Reviewer Thank you for taking the time to provide your feedback, which we value and consider an opportunity for us to reflect and improve. We are committed to creating a culture, which enables our business and people to achieve success, so I'm disappointed to hear that that your time at Aesop did not match our expectations of the employee experience. I assure you this is not the way we expect anyone who has worked with us to feel, so we take your comments seriously. Thank you again for your feedback, it helps us make Aesop a better place. Wishing you the best of luck in your future endeavours. Should you wish to discuss your concerns further, please email peopleservicesasia@aesop.com

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5,0
18 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team, good hours, and training provided

Svantaggi

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1,0
2 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Employee discount, very low income , flexible schedule,

Svantaggi

I worked there for two years, and in December last year I was informed the store would close, which left me with no option but to resign on the same day due to the need to cover my rent. Strangely, the next day the same decision-maker announced that the store would remain open and that a new store manager would be appointed, a plan that has still not materialized after seven months. In the interim, the store has operated with interim managers and a reduced staff, while pay remains low and the culture has deteriorated, leading to ongoing turnover and a perception of practices that are not consistent with fair and respectful treatment of employees.

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