- Everything is a numbers game, and although in the interview it was explained that Aesop does not force sales, and is a soft-sales approach, is completely wrong and off. It is a hard sales game, and management are strict with KPIs as you get used to the role.
- Staff complimentary products like free returns/written off products is in fact wrong and management alter this to make advantage of KPIs and also to gift to their favourited personnel.
- You have to regularly cover other stores and this can be a drag, and impact your plans/travel.
- You are judged, and although you might think this is a personal take, I have discussed this with other retail consultants at other london stores and we all feel like this. You are just a number instead of a someone with a name.
- Its business as usual, which I know it has to be to make profit for the business etc. but the core values mean nothing.
- Lake of actual recycling also internal, there's a lot of wastage which again, goes against Aesop ethos.
- A manager has expressed several views which are xenophobia against a certain culture, which is seriously wrong and I was gobsmacked when I heard this, but this will just be brushed under the carpet.
