Bait and Switch - Recensione dipendente - Total Case Specialist - Kia Team presso Agero

2,0
11 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Almost all positions in the company are remote so you can work from home. You can also chose your schedule within their open hours.

Svantaggi

Absolutely no flexibility like described during the interview process. I thought I’d be able to pick my break and lunch times to be able to take my kids to/from school but that was not the case at all. Also, customers are irate a lot and supervisors aren’t always available.

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Risposta di Agero
1y
Thank you for your feedback. We hear your request for part time positions. By allowing agents to pick their schedule before their start date, we hope to allow individuals to select hours that work best for them. Thank you. -Agero Talent Acquisition Team

Esplora altre recensioni su Agero

5,0
24 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Plenty of opportunities to move up. Staff quick to recognize skill and praise/reward.

Svantaggi

You're talking to customers on their WORST DAY. Sometimes they're pissed and it comes out at you.

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Risposta di Agero
2w
Thank you for your feedback, we are happy to hear you are a part of Agero's impact.
3,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Offers Work from home, most everyone is willing to help when you have a question.

Svantaggi

Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

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Risposta di Agero
1w
Thank you for your feedback. We will share with our leadership team.
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